Last updated January 30, 2023
This Privacy Policy explains how ArthEQ.com, Inc. ("ArthEQ", "we" or "us") collects, uses, and discloses information about you when you access or use our websites, mobile application, and other online products and services (collectively, the "Services"), and when you contact our customer service team, engage with us on social media, or otherwise interact with us. This policy does not apply to subscription eligibility information we receive from and process on behalf of our enterprise business customers and partners (defined as "Customer Data" in the applicable agreement), but this Privacy Policy does apply to your use of the Services, regardless of your subscription or account type. Additional information for individuals in the EEA, UK, and Switzerland, as well as for California residents, can be found at the end of this Privacy Policy.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.
We collect information when you register for an account, participate in interactive features (like by submitting a meditation rating or completing a check-in), fill out a form or a survey, participate in a contest or promotion, make a purchase, communicate with us via social media sites, request customer support, or otherwise communicate with us. The information you may provide includes your name, email, password, street address, payment method information, goals, previous meditation experience, moods, and reflections you provide during check-ins, feedback and survey responses, and other information about you included within your messages to us or otherwise provided via the Services. Some users also provide health-related information in connection with providing feedback or other messages to us, and we process that information consistent with the purpose for which it was provided.
When you use our Services, we collect the following information about you:
We obtain information from third-party app stores, social media services (if you connect through them), publicly available sources, marketing partners, and business contact databases. This includes transaction information, name and contact details, and publicly available information.
We use the information we collect to:
We share information about you:
WE DO NOT SHARE YOUR INFORMATION WITH ANY THIRD PARTY for the purposes of tracking your web presence and/or targeted advertisement.
ArthEQ is based in the United States and processes information in the U.S., which may not provide equivalent data protection levels as your home jurisdiction.
You may update certain account information by logging in or contacting support@ArthEQ.com. Note we retain some information as required by law.
Opt out of promotional emails using instructions in those emails. We may still send non-promotional messages.
Deactivate push notifications through your device settings.
Contact us at support@ArthEQ.com to exercise data rights.
We process data based on contractual needs, legitimate interests, legal compliance, and consent.
We retain personal data only as long as necessary unless law requires longer retention.
You have rights to access, correct, erase, and restrict processing. Contact us or your local supervisory authority to exercise these rights.
Categories of personal information we collect include identifiers, commercial information, geolocation data, internet activity, audio/visual information, and inferences.
California residents have rights to know, delete, and opt-out of sales. Email support@ArthEQ.com or visit ArthEQ.com/contact to make requests.
We may offer incentives for participation in surveys or testimonials. Participation terms will be provided at sign-up.
For questions about this policy, contact us at: support@ArthEQ.com
